As parents of 5, we know a little bit about the joys and struggles of raising happy curious kids. We are excited to help in any way we can. Below you will find helpful information about the Clean Hands Changing Pad and Suction-Go-Bowl, and some answers to common questions. We love your feedback. Please send any other questions or feedback to email@example.com.
This page is organized into the following headings for easy navigation
General information about the Clean Hands Changing Pad
- How to Fold
- Product Care
Changing Pad Questions
- How do I position my child on the changing pad?
- Will the redirection barrier fit around my child?
- Will this changing pad stop my child from rolling?
- My child is claustrophobic at times. Will this changing pad frighten my child?
- Does this Changing Pad Hold Diaper Supplies?
- What are the dimensions?
- How do I make the best use of the suction cups?
- How do you clean silicone dishes?
- Quality Guarantee
- Worry-Free Satisfaction Guarantee
- Can I edit or add to my order?
- Can I use multiple promotion codes on the same order?
- How do I know my order was successfully placed?
- How much does shipping cost?
- Do you offer 1 or 2 day guarantee shipping?
- When will my order ship?
- How do I track my order?
General Information about the Clean Hands Changing Pad and Excursion Changing Pad:
The Deluxe Clean Hands Changing Pad:
Folded: 7 x 13 x 3 inches
Laying flat: 27 x 26 inches, the lower portion is 13 inches wide.
The Excursion Clean Hands Changing Pad:
Folded: 13.5 x 7.5 x 3 inches
Laying flat: 37 x 27 inches, the lower portion is 13.5 inches wide
The Clean Hand Changing pad is made from 100% polyester. The grey fabric on the surface of the changing pad is 100% polyester with a water resistant polyurethane backing (that is not exposed) making messes on it simple to wipe clean with a disinfectant wipe. The unexposed pillow is made from 100% Polyethylene. All Materials are new. The changing pad has been tested through a CPSIA approved third party testing facility to ensure that it meets all government safety requirements and is safe for baby's at any age. Please follow the safety cautions below when using this product. SnoofyBee Products are made in China.
How To Fold:
Start by folding over the side with Velcro showing, then the apposing side. From there fold down at the top on the fold lines 3 times as shown here.
Wipe clean with disinfectant wipe. When needed, hand wash and lay flat or hang to air dry. Do not iron this product directly. If ironing is needed, use the low setting on the iron and place a thin fabric between the changing pad and the iron. Do not apply concentrated bleach. Diluted bleach can be used as a disinfectant. Inspect product regularly, replace if it is damaged.
Changing Pad Questions:
How do I position my Child on the Changing Pad:
To use as a standard changing pad. Lay it flat and be sure to use the pillow portion for your child’s head and back to rest on.
To use the redirection barrier. Position your child’s head to be on the pillow portion of the pad, with their armpits a few inches above the barrier arch. Lift up the sides and attach the barrier together. The redirection barrier is most effective when it rests on the child's lower chest just below the sternum. Fold over the additional top flap for an extra secure hold.
Will the redirection barrier fit around my child?
The redirection barrier fits around children up to 21 inches wide around the lower chest for the classic version and 25 inches for the excursion edition. To see if it will fit your child, measure from the base of the sternum, around their back, and up the other side to their chest again.
Will This Changing Pad Stop My Child From Rolling?
This changing pad was designed for redirection and to keep the baby’s curious hands away from the mess. It was not designed to pin the child down to the floor. If used properly however, the redirection barrier can make it much easier to control rolling. If your child is a roller, consider the following and please use the picture here for guidance:
- Be ready with all diaper supplies before attaching the sides of the redirection barrier.
- Change the child from the side allowing for constant face to face interaction
- Hang engaging toys from the redirection barrier to keep the child’s hands happily occupied.
- Hold both of the child’s feet in one hand to effectively stop any rolling while changing the diaper with the other hand.
- Never leave the child unattended.
My Child Doesn't Like Tight Spaces, Will This Frighten Him or Her?
If the child is looking forward while the barrier is put in place, the redirection barrier will block some of his or her view. To mitigate this consider the following:
- Change the child from the side to help them focus their attention on you and their open surroundings.
- Allow the child to play with toys on the barrier for a few diaper changes while the barrier is laid flat.
- Attach fun toys then close and open the barrier around your child a few times to show them it is safe and fun before leaving it attached around them for the duration of a diaper change.
If these steps don’t work for your child it can be simply laid flat and used as a standard changing pad / diaper clutch and toys can still be attached to the loops so they don’t get into the mess when diapering.
How Do I Store Diaper Supplies in This Changing Pad?
The changing pad is designed to hold a few diaper supplies by simply folding them inside as pictured here keeping everything easily accessible to streamline the diapering process. The excursion changing pad has one inside and one outside pocket for additional storage.
What are the dimensions?
They are 7 x 3.25 x 1.85 inches when closed and they open up into two bowls. The grey bowl holds 3/4ths cup of food and the colored bowl holds 1 measuring cup of food.
How do I make the best use of the suction cups?
Our suction cups are made to stick firmly to clean smooth surfaces. Each suction cup has a release tab. If you place the release tabs away from your child they are less likely to notice them and learn how they work.
As with all suctioning items, the force of the suction does have limits but when attached properly to smooth surfaces they will help deter your child from pushing or throwing the bowl. If your suction bowl doesn't stick well please wipe them clean and make sure that the surface you are placing it on is smooth, clean, and non porous. If you don't have a smooth surface to attach them on they won't stick but they will be anti slip which can help a great deal at meal time.
How do you clean silicone dishes?
Our bowls are made of high quality platinum cured food grade silicone and are safe to use in the dishwasher even on the bottom rack. They can also be hand washed with mild soap or boiled. If dishwasher is used, the bottom rack is recommended for a deeper rinse.
As with all silicone items, if not thoroughly rinsed soap residue can build up over time. If this happens it can be removed by boiling them for 10 minutes in water mixed with vinegar, or by sprinkling damp silicone items liberally with baking soda to make a paste and letting them air dry before rinsing the baking soda off.
SnoofyBee products are made to last. If you encounter any manufacture defects or excessive wear with normal use for up to a year after purchasing. Please email us at firstname.lastname@example.org with pictures and we will send a replacement.
Worry-Free Satisfaction Guarantee:
As a small family owned business we are happy when you are happy. If for any reason you are not satisfied with your SnoofyBee product, please contact us at email@example.com so we can help resolve the issue or help you with a return. In the event that a return is requested, please note the following:
- You may ship an item back using any carrier desired, but we recommend you choose a carrier that can provide tracking for you in the event that an item goes missing in transit.
- A refund will be issued in full for all returns in the same form as the original payment within 30 days of receiving your returned package.
- If you are returning a gift, the original purchaser will be credited
- Items ordered from www.snoofybee.com cannot be returned to land-based stores that sell SnoofyBee products.
- We can only accept returns if the item was directly purchased from www.snoofybee.com
Can I edit or add to my order?
There isn’t currently a way for you to edit or add to your order online once it has been placed. However, if you need to change or add to your order and it hasn’t yet shipped, you can contact us at firstname.lastname@example.org and we can either cancel it for you so you can create a new one, or manually change one product out for another if desired. If the item has already shipped, it can be returned unopened for a different product. Shipping fees will apply on product exchanges.
Can I use multiple promotion codes on the same order?
Only one promotion code can be used at a time.
How do I know my order was successfully placed?
You will receive a confirmation email immediately after placing an order. If you do not receive an email, this typically means that either the order wasn’t completed, or the email address entered was incorrect. In other cases the confirmation may have been filtered to your junk mail. Please check your junk mail inbox and contact us at email@example.com if you can’t find it.
How much does shipping cost?
Currently we offer free shipping on all orders over $25 within the United States. For domestic orders under $25 shipping is $4. For international orders there is a shipping fee of $15 per unit for Canadian Shipments, and $20 per unit for other countries. For international orders weighing more than 1.5 lbs the shipping rate is $30. Please research the taxes and duties that may be involved when receiving a product like this from overseas. You will be responsible to pay for any taxes or other fees charged by your government.
Where Do you Ship From?
Our products are made in China and we usually ship from Albany Oregon which is on the west coast of the United States.
Do you offer 1 or 2 day guarantee shipping?
We don’t offer 1 or 2 day guarantee shipping. We offer shipping via USPS first class and Priority mail. Packages usually arrive within 3 days or less within the US but the transit times can vary and the post office does not guarantee the delivery date.
When will my order ship?
We ship Monday through Friday except for holidays. Most orders go out the business day after the order is placed.
How do I track my order?
When your label is created, you will receive a confirmation email with tracking information. For further questions you can contact us at firstname.lastname@example.org. If you do not receive an email, this typically means that either the order wasn’t completed, or the email address entered was incorrect. In other cases the confirmation may have been filtered to your junk mail. Please check your junk mail inbox and contact us at email@example.com if you can’t find it.
- CHANGING PAD IS NOT A TOY
- DO NOT LEAVE CHILD UNATTENDED
- DO NOT USE ON RAISED SURFACE.
- DO NOT OVER-TIGHTEN BARRIER.
- ONLY USE TOYS APPROPRIATE FOR THE AGE OF YOUR CHILD.
- DO NOT PLACE BARRIER AROUND CHILD'S NECK.
- FLAMMABLE, KEEP AWAY FROM OPEN FLAME.
- INSPECT REGULARLY AND REPLACE IF ANY PART IS DAMAGED.